System for coffee shops

Increase the average sales ticket and guarantee customer satisfaction with express service

Accelerate sales with a complete front-of-store system, integrating tablet self-service, delivery, mobile points of sale and even fiscal closing. Monitor your indicators from anywhere.

Teknisa: Challenges overcome in coffee shop management

Purchase products at economical prices and in line with your budget through the Purchasing Portal

Use the purchase suggestion calculation taking into account minimum stock, sales forecasts, consumption and periodicity to keep stock regular, avoiding excesses and shortages. Maintain effective communication with suppliers to seek out the best purchasing opportunities, thus ensuring a continuous flow of goods and optimizing resources.

Improve service and boost the average ticket by delighting customers with differentiated strategies

Stimulate sales growth by offering product suggestions based on customers' purchase history, encouraging the purchase of complementary items. Count on resources that stimulate consumption, This reduces the need for customer service agents. In addition, adopt tactics such as promotions and exclusive loyalty programs for customers.

Seamless integration with analytical KPIs to maximize operational efficiency

Implement efficient practices such as rotating and scheduled inventories, automatic write-off in line with sales and detailed loss control. Use comprehensive and accurate reports and graphs to make strategic decisions based on data. In this way, you'll be strengthening stock management and improving operational efficiency.

Bet on self-service to speed up orders, invest in KDS in production and receive payments without delays

Count on KDS to speed up order preparation and delivery, whether by delivery or by table. Complement the service provided by waiters by offering self-service totems and a digital menu for orders and payments. Analyze this data on sales, cost, margin, waiter productivity and peak times and make decisions in real time.

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Baffs and Teknisa: Innovation driving the expansion of the coffee chain's franchises in the country

“Teknisa has made us more professional, making us more comfortable to take the next step of becoming one of the largest coffee shop chains in the country. We have the security of having Teknisa around.”

Rafael Camargo, Baff's Group Operations Director

Solutions to your coffee shop's challenges

  • Waiters take orders, close the bill, take payment

  • Customers use Digital Menu/QRCode to order and pay

  • Orders go straight to the kitchen and land on KDS monitors (TVs)

  • Monitoring orders and deliveries via the KDS system

  • Digital payments pix/digital wallets/smartpos

  • Sales and payments made via tablets, cell phones, machines, etc.

  • Suggestive and targeted selling

  • Sales based on consumption history

  • Attractive combo offers

  • Promotions as an incentive for customer loyalty

  • Delivery integrated into the process

Teknisa Retail: agile and optimized system

  • Agile process for approving economically priced purchases

  • Calculation with suggested purchases considering minimum stock

  • Elimination of extra or misaligned purchases

  • Quote only with qualified suppliers

  • Management considering the ideal periodicity

  • Optimization including central purchasing and DC

Teknisa Retail: integrate your sales with your stock
  • Intuitive interface and user-friendly design

  • Logical organization of resources to facilitate learning

  • Efficient use of functionalities, even for beginners

  • Objectives met in a few clicks

  • Customizations such as colors; product types; categories

  • Support, training, consultancy and distance learning available

Teknisa Retail: Boost your sales

  • Waiters take orders, close the bill, take payment

  • Customers use Digital Menu/QRCode to order and pay

  • Orders go straight to the kitchen and land on KDS monitors (TVs)

  • Monitoring orders and deliveries via the KDS system

  • Digital payments pix/digital wallets/smartpos

  • Sales and payments made via tablets, cell phones, machines, etc.

 

  • Suggestive and targeted selling

  • Sales based on consumption history

  • Attractive combo offers

  • Promotions as an incentive for customer loyalty

  • Delivery integrated into the process

 

Teknisa Retail: agile and optimized system

  • Agile process for approving economically priced purchases

  • Calculation with suggested purchases considering minimum stock

  • Elimination of extra or misaligned purchases

  • Quote only with qualified suppliers

  • Management considering the ideal periodicity

  • Optimization including central purchasing and DC

 

Teknisa Retail: integrate your sales with your stock

  • Intuitive interface and user-friendly design

  • Logical organization of resources to facilitate learning

  • Efficient use of functionalities, even for beginners

  • Objectives met in a few clicks

  • Customizations such as colors; product types; categories

  • Support, training, consultancy and distance learning available

 

Teknisa Retail: Boost your sales

Coffee shops: Efficient management with data analysis

Sales and Operations Management

100% web backoffice with real-time information. Data is stored securely in the cloud. The system can be used on cell phones, tablets and notebooks at any time.

Sales and cost indicators; average ticket, sales per operator, CMV, Sales Price x Product Cost, cash flow, cash breakage, opening and closing the till, bleeding and reinforcement, exchanges and returns, control of access by employees; calculation of consumption forecasts.

POS sales system integrated with card machines. Receipt of sales by credit card, debit card, cash and food vouchers.

Customizable sales system interfaces, allowing you to change colors and positioning to speed up sales with a few taps.

Stock management

Constant monitoring of all stock movements, reducing costs. Control of values and requisitions, maintaining service levels and facilitating purchasing management.

Constant monitoring of minimum stock and safety stock.

Revolving inventory with daily counting, calculation of purchasing needs and control of withdrawals from different warehouses.

Routines for inventory adjustments, control of products without movement, monitoring of CMV and control of requisitions.

Control of finished product withdrawals, consumption and losses.

Stock control and technical data sheet for the dishes, with detailed inputs.

Sales and management reports

Constant monitoring of the company's financial health through management reports with adjustable layouts. DRE per unit or for the entire network with a comparison of ideal CMV.

Sales reports by type, by product, by day and by time of day.

Product profitability according to sales operation costs and expenses.

Managing the evolution of product costs based on incoming invoices.

ABC curve of suppliers and products according to supply authorizations.

Detailed reports on inconsistencies in card reconciliation, and by acquirers' products.

Expense and income reports.

Fiscal Management

Integration with the financial system. Import of invoices issued directly from SEFAZ with instant feed of taxes previously registered according to Brazilian tax rules and regimes.

Single screen to define all the rules for tax and ancillary obligations.

Checking for inconsistencies in relation to purchase orders and the tolerances previously entered, regarding values and quantities, so that the receipt of divergent invoices is blocked.

Tax consistency reports to flag up problems and avoid rework when closing SPED generation.

Issuing tax consistency reports, pre-registering tax rates and tax classification.
one more line

Financial Management

Card reconciler for checking and managing the fees charged by acquirers when receiving cards, control of receivables and payables, financial reports on Expenses vs. Income.

Single screen to define all the rules for tax and ancillary obligations.
Bank integration: CNAB - Automatic Bank Reconciliation after statement import - ofx. DDA. Analysis and consolidation of income and expenditure, actual and forecast.

Cash flow management and financial health monitoring, through short, medium and long-term budget forecasts.

Feeding through integration between supply authorizations from the purchasing area and confirmation with the entry of invoices in the stock feed.

Purchasing Management

Consolidation of purchase requests in a single environment, linked to calculations of purchasing requirements and supply authorizations. Complete control flow for approving and modifying requests.

Qualification of suppliers, evaluating delivery time and quality, and acquisition costs.

Purchasing limits with limited amounts and quantities per operator or sector, with a percentage margin of approval for more or less.

Levels of approval of purchase requests for issuing supply authorizations to approved suppliers.

Classification of suppliers and products according to purchase negotiations.

KDS - Monitors in the Kitchen

Management of order statuses displayed on monitors in the production area. Order receipt time X preparation time X delivery time. Agility and organization to serve and retain customers.

Optimization of production time, increasing kitchen performance.

Timed alerts for sanitizing workstations and operators;

Managing orders according to entry order and preparation time.

Dispatch in checklist format.

Integration with all the establishment's sales fronts, guaranteeing maximum agility and security in the preparation and delivery of orders, whether in delivery, at the table or at the counter.

Delivery and Digital Menu

Own delivery app integrated with Google Maps with online payment and easy configuration. Complete integration with the biggest marketplaces on the market: Ifood, Neemo, Rappi, Delivery Direto, and much more!

Website, app, call center and centralized order management platform, all integrated with store operations.

Online Digital Menu to promote links or QRCodes on social networks without fees for orders like marketplaces.

All platforms with the company's brand, colors and visual identity.

Customer loyalty based on direct communication and a database with strategic information.

Dashboard with real-time indicators.

TAA Totems - Orders

Reduction of cashier operating costs, reduction of queues, increase in average ticket with interactive sales, with an agile and intuitive interface, guaranteeing fast and practical service, optimizing your sales process.

Autonomy and interactivity with the end customer, no waiting in queues, and no errors in receiving the order.

Reduction of labor-related operating costs.

Increase sales by suggesting products that can be sold together in combos.

Customer-oriented marketing.

Integration with Acquirers and TEF to streamline operations and guarantee customer satisfaction throughout the purchase.

TAP Totems - Payment

Integration with access turnstiles.
Simpler and faster payment for orders. More agile service, more convenience for the end customer.

Reduction in operating costs and waiting times in queues.

Practicality and agility from order to payment, with an intuitive design and easy navigation.

Guaranteed best shopping experience and customer satisfaction, with no operating errors.

Integration with TEF, barcode readers and access turnstiles to facilitate the flow of customers within the establishment.

Optimization of space by eliminating the need for structures for cashiers and operators.

Desk service

100% Mobile solution to optimize waiter service at tables. Opening by table position, promoting faster service and turnover in the hall.

Reduction in order errors previously recorded on paper orders.

Increased productivity and table turnover without the waiter having to move between the kitchen and the lounge, allowing more tables to be served in the restaurante.

Icons that alert the waiter to tables with the longest time without orders, bill request status and closing.

Posting orders according to position on the table, also making it possible to close and receive the bill for each position separately, without the need to close the entire table.

Business Intelligence

The operation of different areas of the company in an integrated manner, generating clear, objective and operation-specific information for more assertive senior management decisions.

Indicators that reflect the company's performance, guiding management decisions to maximize profits and reduce expenses.

Decision-making power based on real and documented data, collected in real time from the company's sales operation and administrative sectors.

Generation of KPIS adaptable to the company's reality, by cross-referencing billing information, product rankings and units with the highest sales, among others.

DRE in graphical and simplified view.

Why are Teknisa solutions the benchmark in food management?

Over 3 decades of experience in business management

Specialized systems for the food service market

Modular solutions that adapt to your needs

Support every day from 07:00 to 00:00

Exclusive implementation team

Why are Teknisa solutions the benchmark in food management?

Over 3 decades of experience in business management

Specialized systems for the food service market

Modular solutions that adapt to your needs

Support every day from 07:00 to 00:00

Exclusive implementation team

Surprise yourself with a diagnosis to increase
your company's results

Surprise yourself with a diagnosis to increase
your company's results

Understand how Teknisa Diagnosis for companies in the Food Service sector

Step 1: Immersion

The Teknisa team spends a full week with your company and works closely with the operational and strategic teams.

Step 2: Survey

After carrying out a comprehensive survey, the Teknisa team identifies the organization's strengths and weaknesses and draws up a detailed report.

Step 3: Presentation

Based on the survey, our sales team presents the points diagnosed and proposes improvements at a meeting with the board of directors.

teknisa food service show logo

Find out more about our traveling event to present the best practices in management, sales, technology, innovation and much more.

Poor Juan

In this edition of the Food Service Show in São Paulo, we celebrated Teknisa's 35th anniversary with debates on innovation, management and digital transformation in food service. Lectures and demonstrations highlighted the use of AI, automation and strategic data. A meeting that brought together technology, business and people to transform results.

Restaurante Madalosso

Take a look back at some of the highlights of the Food Service Show, held at the charming Restaurante Família Madalosso in Curitiba. A delicious dinner was served and there was also a showroom of technological novelties to taste, everything was prepared to make this a memorable event.

Restaurante Balcony Grill

Relive the unique experience of the Food Service Show, which took place at the charming Varanda Grill in São Paulo. Find out more about the innovations presented and get to know the unforgettable moments that made this event a truly special occasion.

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